I went to Lowe's over lunch and picked up a replacement 3 prong cord with the ends already striped and connected it to the pump to do my own double check bench test and confirmed its not working. They asked if I would do that just to be sure. They are going to bench test a new one before overnighting it to me. I must say that the support guys at FCF/Webasto have been top notch. I don't hold the bad pump against them, although disappointed, these things happen when doing projects. I may take another quick trip down to Beaufort this weekend just to do the instal and get this thing working. I want to be done with it and enjoy the boat for the summer. Keep you posted.